Automation - send a Slack message if a ticket is created during a certain time period

Question

Hi all!

I'm trying to create an automation rule that will send a Slack message to a channel if an issue is created during a certain time period. Basically if an issue is created at any point between 5:30pm Friday and 6:59am Monday, send a Slack message.

I'm good with the trigger and the action, but I'm not sure how to configure the condition to check the Created time/day of the week against the schedule I'd like. I know there are likely other apps like Pagerduty that we could use to achieve this, but I'm trying to research something that won't cost me extra.

Any thoughts are appreciated!

Emel Doğrusöz · Answer

Hi Jamie,

If you have advanced use cases for using Jira within Slack, I'd recommend checking out Actioner's Jira app. It's designed to make using Jira in Slack easy, even if you have lots of customizations and custom fields. You can explore some common use cases on our website: Actioner Jira Software Use Cases.

Feel free to reach out if you have any questions or need further assistance.

Best regards,

Emel Dogrusoz - Actioner

Mikael Sandberg · Answer

You can do this with smart values, just get the created date/time and then use {{[date].[dateformat]}} to get the hour and minute the issue was created. Here is an example of a round-robin automation I have where I log the hour and minute in the log: