Setting up automation in "Telegram" and "E-mail"

Mariia Rustamova

   Greetings to the entire "Atlassian" community!
   Can someone explain to me step by step how to implement the plan described in the following scheme?

   I'm using "JIRA Software".
   Perhaps, the platform has been chosen incorrectly?
   I go to “Project Settings” -> “Automation” - and there I don’t see fields to fill in with the information that I need according to the stated plan.
   The interfaces in the two cases are different.
   I need expert advice and help.
   SOS ASAP ! 🙏 

   Feel free to share your tips directly:

maria.rustamova777@gmail.com

   OR

maria.krav4uk@ukr.net