use Lookup issues to find all issues with resolved / closed/ fixed status

Question

Hi guys,

Jira Service Management user here, my general goal is to automatically (with automation) find every issue with a linked issue (not local, from Jira) which status is resolved / closed / or fixed. Then to warn the person responsible for those issues that they can close them.

The problem I'm encountering is with the jql query to find these issues.
I tried :

{{#lookupIssues}} * {{key}} {{/}} --> but without the key

i tried this but it tells me that it can't find the issueFonction or that I don't have the right to use it :

issueFunction in linkedIssuesOf("status = resolved")

i read about the scriptrunner module but I haven't installed it because it didn't seemed to be made for JSM.

Can someone please help me figure something out.

Fabian Lim · Answer

Issue link hierarchy is another that I use: one: https://marketplace.atlassian.com/apps/1211022/links-hierarchy-full-dependency-and-link-viewer?tab=overview&hosting=cloud

You can also use reporting tools which are more visual:

- EazyBI

- Structure

Killian Moser · Answer

Hi thanks for your answer,

Do you know which plugins ?

Best regards !

Fabian Lim · Answer

Hi @Killian Moser

The issueFunction option in JQL is provided by ScriptRunner for Jira by Adaptavist is not part of Jira's default functionality. So you can't use it unless you purchase the plugin.

There are also plugins that can perform the same functionality.

Good luck