Copy Comment to linked Issue when new comment is added to original issue created

Irina Lemus

Hi,

I see this old solution https://community.atlassian.com/t5/Jira-questions/Copy-Comment-to-linked-Issue-when-new-comment-is-added/qaq-p/1604705 but it is not working for me.

What the "{{triggerIssie.comment.last.body}}:" is doing for me is passing blank comment to the triggering/original issue instead of to the cloned one.

What I want is that any comments added to the triggering/original issue are copied/passed to the new CLONED issue.

Here is my rule:

When rule is triggered : Comment is the maun action, Comment is added during status transition and Comment is added while editing the fields.

PROJECTS:I had both projects I am concerned about, also tried with just the original orject but it didin't work.

AND: Linked issues presents. TYPES: Is cloded by and Clones.

Then: Add comments to issue with "{{triggerIssie.comment.last.body}}:"

 

Please help and also with the howto for passing any attachments sent after cloning as well.

Here is the output

The Automation Log doesnt log a thing, although it is doing something...

Here is a fresher view, the rule details dont seem to get logged for some odd reason, although the output shows it is executing.

 

Thanks much! 

Trudy P Claspill

Hello @Irina Lemus 

Looking at the text you provided, there is a typo:

Add comments to issue with "{{triggerIssie.comment.last.body}}:"

That needs to be triggerIssue rather than triggerIssie

If that is just an error in what you pasted into your post rather than an error in your Automation Rule, then please show us screen images of the actual rule.