I am trying to create an email automation that triggers when the Assignee on a ticket changes. I'd like it to show who assigned the ticket and then who they assigned it to. I am having trouble finding the Smart Value to use for the initial Assignor of the ticket. Does anyone have any ideas on how to accomplish this?
Ticket #: {{issue.key}}
Request: {{issue.description}}
Reported By: {{issue.reporter.displayName}}
Assigned By:
Assigned To: {{issue.assignee.displayName}}
