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Automation creates a new task but does not connect it to the trigger epic

Hi,

I am using several Jira Automations for creating tasks after creating a new Epic.

All of a sudden it doesn't work anymore and I don't understand why because there were no changes.

Original & Wished Behaviour: Epic with the Project Type "Teststellung" was created manually by me. Automation creates a task linked to this Epic which is assigned to me.

New behaviour: Automation creates a task which is not linked to this Epic which is assigned to me.

To test it, I created a new Automation with only task (so I don't have to delete more than 10 independent tasks per try). Also I did this to test if the automation is broken by any chance.

This is my automation (see picture).

Any idea what could possibly be wrong here?

Thank you so much,

Jana

2023-09-06 12_12_42-Automation - Jira.png

Accepted answers

Florian Bonniec

Hi @Jana Jäger

The Epic do not have value for Epic Link. You can try the smartvalue

{{triggerIssue}} or

{{triggerIssue.key}}

All comments

Florian Bonniec

Hi @Jana Jäger

The Epic do not have value for Epic Link. You can try the smartvalue

{{triggerIssue}} or

{{triggerIssue.key}}

Hi @Jana Jäger

Instead of copy from trigger issue, use copy from epic like below & it should work. Its working for me.

Epic Link.jpg

Thanks!

Hi @Vishal thank you, I tried that before but it doesn't work either.

Thank you so much @Florian Bonniec - it worked.

I am using {{triggerIssue}} now for the Epic Link.

@Florian Bonniec Do you maybe also have an idea how to add a subtask under the above created task? So far the other threads didn't help.

Hi @Jana Jäger

Its strange, its working perfectly fine on our side, but glad to know you found the solution.

Florian Bonniec

Hi

You could try something like this.

Using branch, Current Issue is now the latest created issue.

Regards

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