How do I add : Include Approval step to a transition in a worflow

Vera Valshonok_yp6w8e

I am trying to add approvers for one of the transitions in the workflow, but if, in one project I have it set and I see Approval step (option to add it) to the transition in the current project I don't have such an option. How do I set approvers in this case?

 

Also, all the rest of the project transitions don't need approvers and only this transition under specific condition would need it, How do it set it?

Under a certain condition meaning that , in our case, when procurement type is 1 and when procurement type is 2 , no need for approvers although it is the same transition.

 

 

Trudy P Claspill

Hello @Vera Valshonok 

For the project where you don't see the option in the workflow, is that project a Service Management project or perhaps a Software project? The project type will show below the project name in the panel on the left when you are viewing the project, or you can see the project type in the "View all projects" page under the Projects menu.

If you are trying to follow the instructions in the following page, those apply only to Jira Service Management projects.

https://support.atlassian.com/jira-service-management-cloud/docs/add-an-approval-to-a-workflow/

If you want to add an Approval step to a workflow used in a Software project refer to this information:

https://community.atlassian.com/t5/Jira-articles/Add-an-approval-step-using-Jira-Software-and-Work-Management/ba-p/2182531