I have set up an email to which people can send emails to be converted to tickets in my board. I want the default request type of such tickets to be something other than "Emailed request", however the request type I want is not appearing when I attempt to configure email request types. There are only three request types appearing in the dropdown, none of which are the one I want, even though all request types do exist when I view them in Project settings > Request types. Why is this, and how can I get the request type I am looking for? Thank you.
