nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Option to view ticket in portal

As an agent, I want to view a ticket as it appears in the portal so I can see what the customer sees. For server there is a button to do this directly, but I am not seeing this in cloud. Is there an option to provide this directly?

Accepted answers

Hi @Todd Winton

thanks for your question.

This should also be possible in Cloud, but the location has moved:

Screenshot 2023-08-16 at 14.56.14.png

All comments

Hi @Todd Winton

thanks for your question.

This should also be possible in Cloud, but the location has moved:

Screenshot 2023-08-16 at 14.56.14.png

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