I'm aware that I can create custom links to create issues based on forms using jira/forms/create or links for each form. Is there not a way to just display the linked form directly on an agent's Create Issue screen in place of the "can't be seen in this view" message? Thanks!
@lindamood.17 welcome to the community!
I believe this community thread answers your question https://community.atlassian.com/t5/Jira-Service-Management/Using-Forms-to-build-Agent-side-forms-fields/qaq-p/1983954
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