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How do I unflag an issue with Jira Automation?

James San Jose

Hi
Currently, I have a rule when an issue is marked with a custom status of "BLOCKED" the issue will be flagged. I am curious, if it is possible to "unflag" the issue using Jira Automation? That way I have a rule that is To Flag(as stated earlier and seen on screenshot) and To Unflag(what I want to set up).

Screenshot 2023-07-26 at 11.02.16 AM.png

To note, I did create post function in the workflow that clears out the flag when it transitions out of that custom status. Although that is not what I am asking about.

Accepted answers

Tim Perrault

Hi @James San Jose

Unless I am missing something, just do the opposite. Change your trigger to when you want it to happen, set a condition for flagged issues, and then edit the issue field again and remove the flagged option.

All comments

Tim Perrault

Hi @James San Jose

James San Jose

Thanks for the quick response and Ill try it out now!

James San Jose

Here is the new rule based on what you stated...

Screenshot 2023-07-26 at 11.17.38 AM.png

Tim Perrault

Looks good. Let me know if you encounter any issues.

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