Remove two issue types from ID project without affecting ED project

Shikha Verma_xy1o3z

We have created two service management one is the internal document (ID), and the other is the external document (ED), but creating a new project I shared the existing project setting with the other. Now I want to remove two issue types linked with ID i.e. Task and Ask a Question, but that same is linked with ED. Is there is way to remove the issue type from the ID project without affecting the ED project?

Can you Please provide the solution for how I completely make the ID and ED
projects independent?

Rilwan Ahmed

Hi @Shikha Verma ,

Please follow below steps to remove issue types

1. Go to Admin settings --> Issues --> Issue type schemes
2. Check which Issue type schemes is used in ID project 
3. Click on Action menu (3 dots) against it and click copy
4. Add a name to the scheme (Example: ID Issue type Scheme)
5. Drag unwanted issue types from "Issue Types for Current Scheme" to "Available Issue Types" columns and click "Save" at the bottom of the section

 

Now go to ID project --> Project settings --> issue types --> Click Action on the top rright and --> Use a different scheme 
In the next screen, select the newly created issue type scheme and click OK