Need to get ticket updates

Question

Hi Team,
I am using Jira service desk customer project.

So, i need to get updates  and comments for the Customer Requests through rest api.
Can anyone suggest the Endpoint url to get updates for the Requests.
Thanks & Regards,

Vishnu

Nic Brough -Adaptavist- · Answer

Um, you actually give the endpoint you need in your comment.

Vishnu babu_jsy5ka · Answer

Thanks for the response

Hi @Nic Brough -Adaptavist- ,
In that page , we don't have any info related to updates for the customer request using rest api.
we have info related to create customer request and all.
Endpoint : https://<your-domain>.atlassian.net/rest/api/2/search/?jql=updated >-1h&fields=id,description,priority,updated,statusCategory,summary,comment

Thanks & Regards,

Vishnu

Hieu_jz6y9b · Answer

Hi @Vishnu babu, you can try setup webhook in the project then extract information in the changelogs object.