I have a form that automatically creates an issue in JSM. i would like to automate the form filling process and i have no idea how to go about it or if it is possible.i am to fetch new records from a DB and use it to fill a form which creates a jira ticket with the form attached.
Hi @Joseph Ojo
You should create your issue programmatically using APIs. here is the doc to create issues in Jira using APIs: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-group-issues
You will find examples i severals languages on how you can use APIs in a program to create issues in Jira
I hope this will help. Dam.
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