How can i enable keep deleted issues option?

Question

Vish Reddy {Revyz} · Answer

Thank you @John Funk

Hi @shaibaz Qureshi

You can enable delete functionality for your end users by backing up you data on a regular basis perhaps every 24 hrs including backing up attachments.

The app we have built addresses multiple use cases besides backup & restore:

You can find the Revyz Data Manager for Jira in the Atlassian Marketplace.

With our app you can recover back all elements of the  Jira Issue including Attachments and configuration objects such as workflows, screens etc..

Happy to give you a demo if you are interested.

Thank you

Vish

Mehmet A _Bloompeak_ · Answer

Hi @shaibaz Qureshi

By default, Jira does not track deleted issues and deleted issues are lost forever. To prevent it happening, you can try Restore Deleted Issues app developed by our team. In order for this app to work, the app must have been installed before the issue is deleted.

After you install this app,

* Both bulk and single issue deletions are logged.
* You can see when and by whom issues are deleted.
* You can recover summary, description, comments except attachments.

Below you can find an article about tracking and restoring deleted issues in Jira.

How to Track and Restore Your Deleted Issues in Jira

Hope it helps.

John Funk · Answer

Hi Shaibaz,

In the future you might want to use a backup and restore app like the Revyz app which would allow you to retrieve deleted items.