nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to add custom field in customer portal

Riddhi Kshirsagar

Accepted answers

Deepak Jain

Hi @Riddhi Kshirsagar ,

Welcome to Atlassian community !!

To add custom field: https://support.atlassian.com/jira-service-management-cloud/docs/add-a-new-custom-field-to-a-project/

To add custom fields on customer portal :

Go to project settings-> Request types

Here you'll see the agent view and request form, the request form is what customers see, you can add or remove fields as desired.

Hope this helps !!

All comments

Marco Brundel

Hi @Riddhi Kshirsagar ,

In the project settings of your Jira Service Management Project you can configure the request types. The request types are the forms that are shown on the customer portal.