Automation rule to send a single email for all relevant issues to a single assignee

Question

Hi,

I have automated email lists of issues that meet a JQL criteria and can email to assignee and so on however I am struggling to get the rule to group issues to each individual assignee and send a separate email to each containing a list of just their assigned issues. I see this can be done with Jira Cloud using Advanced Branch Rules which is not available in Jira 9 datacentre that my organisation has.

Any creative people out there with a workaround?

Thanks, in advance.

Bill Sheboy · Answer

Hi @Benjamin Novak

This seems to be a duplicate of your other question here: https://community.atlassian.com/t5/Jira-Software-questions/Automation-rule-to-send-a-single-email-for-all-relevant-issues/qaq-p/2397873

Perhaps close one of them so the community can help by focusing suggestions in one thread.  Thanks!

Kind regards,
Bill

Tim Perrault · Answer

Hi @Benjamin Novak

I use notification assistant from the marketplace. Works great especially for the situation you’re describing. Might be a suitable solution while we wait for the automation features to be implemented into data center.