How to add a dropdown value to Assignee

Question

Hello world,

I set up an automation to create 3 stories with about 10+ subtasks each that is triggered when an Epic with a keyword is created. I need to automate the assigning of all of 30+ subtasks to different people on our team (about 3). I'm looking for a way to set the assignee so that if the person in that role is replaced, I don't have to update all of the tickets assigned to that person in the automation manually.

None of the options in the Assignee drop down will work, I thought maybe I could set Roles in Jira Software and then write those into the Assignee Drop down field, but I'm not having any luck figuring that out. Any ideas?

I know one option is to rework our issues so that the 3 issues are assigned to the 3 people, but that would require reworking our entire workflow for this process and rewriting every single issue. Any advice would be appreciated!

Mikael Sandberg · Answer

It should work on any issue type, including sub-tasks. If you do the assignment within the rule that creates the sub-task then you would need to use the related issue branch and select the most recent created issue. Note that if you have multiple sub-tasks that you create that should be assigned to the same user, I would either add a component (and in that case you could use component lead to assign instead of an automation) or a label that indicate who to assign it to. You could then remove the label once the issue was assigned.

Fen_Stormon · Answer

@Mikael Sandberg Thanks! Unfortunately this doesn't seem to work on a component that adds a subtask.

Mikael Sandberg · Answer

Hi @Fen_Stormon,

Welcome to Atlassian community!

The assign issue component in Automation can assign based on a project role, so you could use that. That would cover the case when the user is replaced, then all you would have to do is adding the new user to the correct role.