New inventory trigger not working

LouiseJ Rivet

Hello, I have an automation rule set up to transition an issue to a specific step in a workflow when an issue is created but the audit doesn't show anything despite something corresponding to the trigger. 

Here is the automation rule:

Here is the audit:

Here is the ticket which shows that it was created after the date that the automation was live on:

LouiseJ Rivet

Found an answer in this thread:

https://community.atlassian.com/t5/Jira-Software-questions/Automation-for-Jira-Issue-created-trigger-not-executing-for/qaq-p/2351072

Thank you!