'Failed to retrieve selections' for GitHub action

Pascal Robert_x599sb

Hi,

I tried to add the Create Branch in GitHub in a rule, but when I try to connect to GitHub, the popup don't show my org, and displays:

  Failed to retrieve selections, please refresh the page and try again.

I do see a 401 response to a call to api.github.com, and according to this: https://support.atlassian.com/cloud-automation/docs/use-atlassian-automation-with-github/

I should be able to go in GitHub -> my user -> Integrations -> Applications -> Authorized OAuth Apps, but I only see Atlassian Cloud, nothing about Automation.

Reinstalling the GitHub app in my site doesn't fix the problem.

Pascal Robert_x599sb

Found the answer here: https://community.atlassian.com/t5/Jira-Software-questions/Not-able-to-connect-to-GitHub-organization/qaq-p/2114485

"Under "Atlassian third party account access" >> Remove "GitHub" .

Now Automation will prompt again for connection . "