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JQL: How to get the all updated dates of a ticket when its moved to In Progress, Testing, & Done?

Sanjog Sigdel

A ticket gets moved from Backlog to ToDo, Testing, Review, Done and many other status based on our project workflow. For a particular ticket, I want a filter to list the dates when a ticket was moved from ToDo to Testing, Testing to Review, Review to Done and so on.

Jira history mentions the dates whenever a ticket was updated to a new status.

How can that be done with JQL for a particular ticket? Also is it doable from JQL?

Accepted answers

Yuliia_Borivets__SaaSJet_

@Sanjog Sigdel

I guess JQJ for a particular ticket and specific status transitions can be something like the one below:

id = MARC-1587 AND status CHANGED FROM "ToDo" TO "Testing" AND status CHANGED FROM "Testing" TO "Review" DURING (("2023/06/10","2023/06/16"))

You might also check the following article:

6 simple options to track status changes in Jira

All comments

Walter Buggenhout

Hi @Sanjog Sigdel,

It depends what you are trying to do. History search in JQL lets you search for e.g. transitions that happened between certain dates, like in this example:

status changed to "Testing" after startOfMonth()

it will return all issues that have changed to status Testing after the beginning of the current month. You may want to check out this community artlicle to learn more and check out additional examples of what is possible.

At the same time, notice that JQL will always return a list of issues. To see the details and the various stages issues went through, you will need to check out the issue details.

Hope this helps!

Yuliia_Borivets__SaaSJet_

@Sanjog Sigdel

I guess JQJ for a particular ticket and specific status transitions can be something like the one below:

id = MARC-1587 AND status CHANGED FROM "ToDo" TO "Testing" AND status CHANGED FROM "Testing" TO "Review" DURING (("2023/06/10","2023/06/16"))

You might also check the following article:

6 simple options to track status changes in Jira

Mehmet A _Bloompeak_

Hi @Sanjog Sigdel

You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Status Count And Entry Dates report. Entry date (see In Development, Ready for Testing, In Testing, In Development columns.) is status transition date and status count(see #In Development, #Ready for Testing, #In Testing, #In Development columns) is how many times an issue is entered to this status.

This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).

You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
You can set different duration formats.
You can export reports in CSV file format and open them in MS Excel.
You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Free.

Hope it helps.

Emre Toptancı [OBSS]

Hello @Sanjog Sigdel

Jira does not provide this functionality out-of-the-box. JQL queries can "filter" issues but they can't make calculations and they do not show transition dates as columns in their result set. You are correct, the required data is available in each issue's history but you will need to use a marketplace app to get ready-to-go reports.

Our team at OBSS built Timepiece - Time in Status for Jira for this exact need. It is available for Jira Server, Cloud, and Data Center.

Time in Status has duration-based and date-based reports.

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee.

tisCloud_StatusDuration_LeadTime_with Estimates.png

You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc.

You can also use the date-based reports to see the transition dates from/to a status

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.

tisCloud_StatusDuration_LeadTime_Average_TimeGrouped.png

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects for Jira Cloud.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts. You can also get file exports and REST API access.

Timepiece - Time in Status for Jira

EmreT

Madhu_RVS

Hi @Sanjog Sigdel

JQL will always return a list of issues. If you need more detailed analytics, you can try our addon:

Time in Status Reports

The add-on provides the transition dates for each status in the issue lifecycle.

You can also create a Dashboard gadget out of it with graphs too.

Also there are 20+ reports in the app which help to meet a wide range of use cases.

Do try it out.

Disclaimer : I work for RVS, the vendor for this app

TIS - Status Transition Details.PNG

Sanjog Sigdel

Thank You for your response. But I'm looking for an in-house solution provided by JQL and Automation. Also I think I figured something our on my own. I'll provably write an article about it here in the community.

Valeriia_Havrylenko_SaaSJet

Hi @Sanjog Sigdel 👋

As an alternative, you can try Time in Status for Jira Cloud (developed by my team). The primary purpose is to help teams gather valuable data about the lifecycle of your issues in Jira. Add-on allows you to measure and visualize the time spent in each status, such as "Open," "In Progress," "In Review," and "Closed," and provide 7 types of reports to help you identify areas for improvement.

One of them is The Status Entrance Date report shows the date an issue has moved to a particular status.

With this report you will get dates when the issue has entered each of the statuses on the grid as it’s shown below.

Знімок екрана 2023-07-17 о 15.05.31.png

On the chart, it shows the number of tasks that have entered a status on a certain date - for example, 1 task out of 5 tasks has entered the Progress status for the first time on the 23-rd of May.

Add-on has a 30-day free trial version and free up to 10 users.
Please, let me know if you have any questions

Hope it helps 😌
Valeriia

D21_Gaurav Balodi

Hi sanjog im having a pretty similar problem do not want any apps or subscription
can u pls tell how u managed to solve the problem using JQL
i only want the creation and end date if completed .
Screenshot 2024-01-31 172652.png

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