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Is there a way in an automation to copy a user field from Assignee?

Phil Bustin_7fmhjs

I have an automation that clones an issue in Jira software from a JSM issue.

Perhaps in a second automation triggered by the creation of the new issue (or even the original clone automation), I'd like to be able to copy Assignee to a custom field.

It doesn't appear to me that this is possible in a field copy edit component in an automation.

Accepted answers

Bill Sheboy

Hi @Phil Bustin

Are you trying to copy the assignee to a custom, user field, such as with {{issue.assignee.accountId}} ? What is not working as you expect?

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Phil Bustin

Are you trying to copy the assignee to a custom, user field, such as with {{issue.assignee.accountId}} ? What is not working as you expect?

Kind regards,
Bill

Phil Bustin_7fmhjs

I see! I was trying to use the Copy function instead of the Set function. Question: Why use .accountId? Would just {{issue.assignee}} work, or if not, then {{issue.assignee.name}}?

Bill Sheboy

In general, user fields are set with accountId for the user, and then Jira automagically figures out the rest. When using just {{issue.assignee}} I believe that will work in most cases because the default attribute is the accountId.

However...let's say you were doing an advanced branch on a set of users (like watchers). The entire user object is provided, allowing you to later reference accountId, displayName, etc.

Phil Bustin_7fmhjs

Well, none of the above worked, but I figured out I can't have an assignee for the first status anyway--so for this particular effort, it doesn't matter. Still I wonder why when I did provide an assignee, the other field wasn't copied from it.

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