nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Updating the status of an issue.

Nada Alahmadi

Hello

I have a project with two request type

The First Request Type is created by the end user

The Second Request Type is created by the automation when the first request is done

I need The First Request status update based on The Second Request status

Screenshot 2023-05-24 085737.png

The PO- Waiting Budget Approval is for the second Request status

and the PO Under Budget Approval for the First Request status

Any help would be appreciated, thank you!

Accepted answers

All comments

John Funk

Hi Nada,

Is your rule not working? If not, what does the Audit Log have for when the second request transitions to the PO- Waiting Budget Approval? Is there an error message? Does the rule even fire?

Nada Alahmadi

Hi @John Funk

Yes the rule not working

Screenshot 2023-05-24 101401.png

John Funk

Thanks - check the transition to see if there is a Condition or Validator on the transition in that workflow.

Nada Alahmadi

Screenshot 2023-05-24 112520.png

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

update

automation

jira-service-management-cloud

jira-service-management