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Create additional options under a Custom field

Swaroop Kumar

Hi Team,

I created a custom field using "Dependent Dropdown" where the use case was to have multiple options displayed at a sub-level. Depending on the options selected by the end-user I wanted to create an automation rule.

However, when I tried creating an automation rule the ""Dependent Dropdown" field doesn't show up.

Accepted answers

All comments

Trudy P Claspill

Hello @Swaroop Kumar

In what type of step in the automation rule are you trying to select the field? Please provide a screen image of what you see.

Gomez, Daniel

you can use a JQL "condition" and/or use more options with the "edit issue action":

jql condition:

edit issue action:

Swaroop Kumar

Hi @Trudy P Claspill

I am trying to look up for this field under "Issue fields condition". I have lot more options created under the "Dependent Drop Down" field, but none of them show up apart from the 3 shown in below snippet.

JSM Automation.PNG

Swaroop Kumar

Also, this is a field created in a Team Managed Project

Trudy P Claspill

I added a Dependent Dropdown field to my Team Managed project. I tried to create an Automation Rule with an Issue Fields Condition, and I didn't even find the new field I created in the list of available fields. So I'm not getting as far as you did.

Swaroop Kumar

Ok, but the dependent field that I used has a lot of options to chose from. So creating an automation rule with JQL could be manual task for longer run (in case of changes)

Phu Huynh _Admin_

I have the same issue. Let me describe it

1, I have a Team-Managed Jira project.

2, In that Team-Managed project, I created a Dependent Dropdown custom field named "Region/Office"

Dependant Dropdown.png

3, I created an Automation rule to verify the "Region/Office" field. But I could not find that field in the Issue fields condition

Automation rule.png

My Question: Is the Dependent Dropdown not listed in Issue fields condition of Automation rule?

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