Automation Send Email When Task is Near Due

Cyril James_leu7ov

Hello Team, I am using the canned automation to send emails with stories are near 3 days from the due date.  Works.

 

I want to modify this to only send emails for stories that are Priority = High or Highest.

 

Do I modify this and if so how, what variables.  Thank you.  You are awesome.

duedate <= endOfDay({{numberOfDaysBeforeDueInclusion}}) AND statusCategory != done AND assignee = {{distinctAssignee}}

Trudy P Claspill

Hello @Cyril James 

Whenever asking for help with an Automation Rule, please show us the rule that you have. Often the advice we give depends on the construction of the rule since there are many different ways to accomplish tasks with automation.

If this relates to your other post...

https://community.atlassian.com/t5/Jira-Software-questions/Automation-When-a-task-is-near-due-send-email-reminder/qaq-p/2338384

...and you are using the rule template mentioned by Stephen Wrathall, then you will have to change the JQL in the Lookup Issues actions.

I recommend changing both in the same way.

Add the clause

AND Priority in (High, Highest)

 

You can learn more about constructing JQL queries from the documentation located here.