Jira Automation - 'Open' and issue that's just been created

Jonathan Cunliffe

Hi all,

I've just written some simple automation to create an issue (a bug) with some initial fields and a link to a parent (story).  I'd like to now open, as a new browser window, the newly created issue to allow the user to complete the details.

Is this possible using automation?

Thanks,
JonC

Bill Sheboy

Hi @Jonathan Cunliffe 

No, that is not possible with the built-in automation for Jira.

What you are describing would need to interact with the local computer to open the browser (or browser tab).

One work-around you could try with built-in features would be to mention the user in the new story, and that would appear in the notifications (i.e., bell icon at the top-right of the browser), and from there they could open the issue.

Kind regards,
Bill