Auto Assign Automation does not function properly

Elif Alverson_voegli

Hello, 

I am trying to create an automation to assign auto created subtasks to specific users. After the issue type story is created , the assignee is being picked by balanced workload assignee rule which works fine. Then a couple of subtasks are created. First subtask needs to be assigned the same assignee as the parent issue which was selected by the balanced workload assignee rule. However it does not work. I changed the assignee to parent issue, copy from the issue, copy form trigger unfortunately none of them works. The second subtask is automatically assigned to the reporter which works fine. 

 

Any idea what am I missing? Please let me know if you have any suggestions.

 

Thank you. 

Jack Brickey

Hi @Elif Alverson , in your rule the Assign action is operating on the main story not the sub-task. You need to create a branch component for the subtask just created right after the creation. With that said, if I better understood what you were trying to accomplish, I may be able to create an automation rule that meets all of your needs. But I'm not quite sure I follow. Are you wanting each sub task that is created under the story to be assigned to specific users, or in a balanced workload?