Unable to Remove/Add columns in Filter

Question

Hi,

Greetings of the day,

I have given Edit option to users (To edit Filter) but they are unable to Remove/Add columns as Done option is greyed out.

Regards,

CVS.

Benjamin_tmh9yg · Answer

Hi @chakravarthysai mateti ,

For clarity, the user is now able to de-select the start date column but the result is that the column is still there? If this is the case, would ask the user to clear browser cache and try again.

-Ben

chakravarthysai mateti · Answer

Hi @Benjamin ,

Thank you for your response,

When user tried to edit "columns" in filter it is not reflecting ,

For example:

User want to remove Start date in columns, when he tried to do that it is not reflecting in filters.

Thank you,

Regards,

CVS.

Benjamin_tmh9yg · Answer

Welcome. Then you maybe running into the same issue as this post:

https://community.atlassian.com/t5/Jira-Software-questions/Not-able-to-select-custom-field-in-the-filter-Field-is-not/qaq-p/994719

Likely is the way the field context is setup.