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Automation Issue Created -> Send Email

Cyril James_leu7ov

Hello Team, I would like to set up automation where if anyone creates an issue, I get an email with a link to the story in the email.

I think I just need to use the Send Email Action, but how would I include the URL for the story in the email body.

Thank you.

Accepted answers

Trudy P Claspill

Hello @Cyril James

Is there a reason you want to do this with Automation rather than a filter subscription?

Cyril James_leu7ov

All I did was add {{issue.url}} to my automation when issue created, send email and it sends me a clickable link. Works. Thank you

All comments

Trudy P Claspill

Hello @Cyril James

Is there a reason you want to do this with Automation rather than a filter subscription?

Cyril James_leu7ov

Thank you. I am not sure why. :-).

With automation, I did set up email notification and it works. It does send me an email when anyone creates a story on my board. I like it but it does not include a link to the story, just the issue ID.

Cyril James_leu7ov

Thank you! You guys are so responsive on this forum!

Trudy P Claspill

If you choose to use an Automation Rule for this, you can use smart values to add information about the issue to the email content.

https://support.atlassian.com/cloud-automation/docs/what-are-smart-values/

Cyril James_leu7ov

All I did was add {{issue.url}} to my automation when issue created, send email and it sends me a clickable link. Works. Thank you

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