Extract the To and CC fields from a source mail

Question

Hi,

I'm trying to fullfil a custom field in a ticekt using a post function (JMWE)  that, whenever the Issue is created, it extracts the CC and TO fields and update that field.

So if the source mail is

From: Jdoe1@gmail.com

To: Jdoe2@gmail.com;JdoeGroup@gmail.com

CC:jdoe3@gmail.com

I would like to extract the "Jdoe2@gmail.com" "JdoeGroup@gmail.com" and jdoe3@gmail.com and update the field.

Now, I'm trying with  RestAPI calls and the aforementioned JMWE post functions but it seems it's not possible to extract the info from the source mail.  Do you know if this is possible w/o other 3rd party addon?

Thanks a bunch

Jose Ramon Sagarna · Answer

Yes, but I'm interested to know if there is any way to do it without another AddOn

Shannon Wright_ojg8q8 · Answer

Have you taken a look at this plugin?
https://marketplace.atlassian.com/apps/4832/enterprise-mail-handler-for-jira-jemh?tab=overview&hosting=cloud

I've used it years ago and it worked great for me to extract the email addresses and place them in a customfield.