Create chat channel Automation

TradeX Product Operations

Hey guys 

 

i could not find anything to support the automation of creating a chat channel as soon as a new incident is reported using Microsoft Teams or Slack. 

 

Regards

Hemal

Benjamin_tmh9yg

Hi @TradeX Product Operations ,

 

Here's the doc

https://support.atlassian.com/jira-service-management-cloud/docs/create-a-chat-channel-from-an-incident/

There is a way through opsgenie. Here's the post about it

https://community.atlassian.com/t5/Jira-Software-questions/Automatically-create-Slack-Channel-with-new-tickets/qaq-p/1376727

 

Thanks,

 

Ben