Add values during Jira Assets imports

Question

Hi,

I have alot of data already filled up in our companies Asset management system, Assets.

I have several custom fields where there are two or more choices to pick from.

This value already has one stored and I would like to add an additional value to the custom field. When I´m trying to add this the value changes to only the value in the import, not both of them.

What am I missing in my import configuration?

Best regards,

Johannes Nyberg

Dave Mathijs · Answer

@Johannes Nyberg Has Kris' answer helped you to resolve the issue?

Johannes Nyberg · Answer

Hmm, is there a ticket raised for this? Or any work around?

Thank you,

Johannes Nyberg

Kris Dewachter · Answer

Hi @Johannes Nyberg ,

I think you need to provide both values in the import file. The import will overwrite the existing value of your object. It will not append additional values.

Best regards,

Kris