Clone specifc issue and link it to recently created issue

Matus K

Hello, 

Let me set the scene: 

TEST-1: - Issue which is holding multiple templates in mutliple fields as well as some other content saved in 3rd party app panels 

TEST-2: - Issue recently created 

TEST-3: - to be created clone of TEST-1 to be linked to TEST-2 

What I want to achieve is that once issue is created (TEST-2) and is matching specific conditions based on IF/ELSE block automation would access TEST-1 issue and create a clone out of it = TEST-3 and linking this clone to TEST-2.

(TEST-1 will remain untouched within the project and will continue to be template issue for this automation).

What should be the best approach?

Bill Sheboy

Hi @Matus K 

Would you please post images of your rule and of the audit log details showing the execution details?  That may provide context for the community to offer suggestions.

If you have not yet started...I believe what you described is possible as long as you can find your TEST-1 issue based on JQL from data in issue TEST-2.  For example...

• trigger: issue created (i.e, your TEST-2)
• action: re-fetch issue
• branch: on JQL to get your TEST-1 issue
  • action: clone the issue into TEST-3
• action: link issue (TEST-2) to the most recently created one (TEST-3)

 

Kind regards,
Bill