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Jira automation - task paragraph field update posted to comment

Elliott Brown_cdy8kb

Hi,

I am trying to setup some automation around tasks, so that we can have a dashboard that is up to date, along with history in the task.

We have a paragraph field on the task, that we use for the most recent update, which we would like to have any update to that field posted as a comment. I'm just not sure if that is possible with the jira smart values.

Can anyone point me in the right direction or advise if this is not possible?

Edit: trying this; {{issue.[Notes].defaultValue}}, Notes is the name of the field, but that is erroring because by default it is blank, so not the right value.

TIA

Accepted answers

Tobias H

Hi Elliott!

I'm not sure I understand your question, but I want to chime in that .defaultValue will only return the normal state of the field, not any changes that have been made to it.

Let's say your field, Notes, have a default value that says "Please write your notes here"
Which your users then replaces with their actual notes, the .defaultValue would then still return "Please write your notes here"

All comments

Tobias H

Hi Elliott!

I'm not sure I understand your question, but I want to chime in that .defaultValue will only return the normal state of the field, not any changes that have been made to it.

Elliott Brown_cdy8kb

That makes sense, which is why it's erroring, as the default is blank.

Basically, we have a field that we can put notes in, so when a note is added/edited, I would like that value adding as a comment.

Tobias H

I've tried it myself right now, so what you want to do is a two step automation like this: Screenshot 2023-02-17 at 12.59.16.png

When: Value changes for Field [Notes]
Then Add comment.
1. You can use only {{issue.[Notes]}} and it will duplicate the current content of the Notes field, whether if the issue was just created or changed at a later date
Remember to uncheck the "Prevent duplicates" box, or else it can only run once per issue.

Here's an image of it in action Screenshot 2023-02-17 at 13.01.37.png

Elliott Brown_cdy8kb

That's got it working, thanks Tobias!

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