Unable to have automation-created Stories include the epic link of the trigger issue

Ethan Ferguson

Hello, I am new to automation in Jira and am trying to get automation set up for my new projects.

I currently have one Automation that is working as expected, that's listed below:

1. When a Prospect Project ticket (newly created ticket type) is edited to have a Labels = Confirmed, then change the Issue Type to Epic and comment on the Epic "Confirmed"

I am trying to set up a second automation that will create new Stories that are linked to that epic. However, when I try to open up the Epic Link field, it says it's unable to retrieve the epics.

This is what I have so far on the second automation, but I'm stuck:

1. Trigger: When Issue Commented (all types)
2. If the type = Epic (JQL query)
3. Action Create Issue > Story
   1. I cannot set the Epic Link because when I choose that out of the "Choose Fields to Set" dropdown, there's an error that says:
      1. Failed to retrieve selections, please refresh the page and try again.

How can I get these newly created Stories to have the trigger issue (the Epic) linked in the Epic Link field on the Story?

Thank you all!!

Rob Horan

Make sure Epic Link is on the create screen for your target issue type.  (It would be good to ensure it is on the view screen as well)

Then make sure the automation rule sets Epic Link using "Copy from trigger issue"