I need to search in the solved tickets queue LIKE in reporter name

Cristina Ortega_2ai3ij

filter the jira tickets by characters contained in the reporter name. This is the  the advaced search i tried in the filter:

resolution != Unresolved AND "Support team" = MIS AND reporter.property[organization] ~ 'm' ORDER BY resolved DESC

 

I need somethins like this and Jira tecnical support just told me it doesn't exist:

reporter.property[organization] ~ 'm'

OR

reporter.property[organization] LIKE 'm'

 

the tickets arent loaded totatyy so by ctrl +F is not engough. And i dont remember all the names.... If you need the same please, make some noise over here so they can implement it in future updates.

 

 

Ashish Bijlwan_zogaqs

Hi @Cristina Ortega 

The "~" operator is used to search for issues where the value of the specified field matches the specified value (either an exact match or a "fuzzy" match) or to search specific that contains mentioned name. 

And because the Reporter field doesn't support the "~", it's not possible to search for the reporter that contains character in the reporter's name.

Please refer below doc for JQL Operators.

https://support.atlassian.com/jira-work-management/docs/advanced-search-reference-jql-operators/

Also, User properties(reporter.properties) are key-value pairs associated with Jira users. For example, a user property could be: f

Refer below doc for more on User properties.

https://support.atlassian.com/user-management/docs/update-roles-and-properties-for-jira-users/

 

Thank you,
Ashish