Automation to add 5min to work log under the name of the user running it.

Question

Hi,

We have a "Quick Wins" Automation for easy quick jobs, that adds 5 mins to the work log when the user runs the "Run a manually triggered rule" from the ticket.

The issue is we want the time to be logged for the user running the automation not the automation process.

How can this be done ?

this is what we have so far:

Gregory Machin · Answer

For the next person looking how to Log Work entries in an Automation Rule:

Gregory Machin · Answer

@Trudy P Claspill Apologies for wasting your time.

Yes was missing the Log Work action.

Trudy P Claspill · Answer

Hello @Gregory Machin

I don't see a Log Work action in that Rule. In which component are you logging time to the issue?