Automation Rules it's copy all the JSON body in my custom field

Hender Ruiz_zfgj8g

Hello everyone,

I created a new automation rule to copy the last comment in any issue into a new custom field called "Last comment" using the following structure:

{
"fields": {
"Last comment" :"{{issue.comments.last.body}}"
}
}

The automation rule works, but randomly the rule copy all the JSON structure in the field instead of only the {{issue.comments.last.body}} text

 

In the image, you can see three comments, the second one works correctly but the other two also get the whole JSON structure

 

Thanks in ahead!

Fernando Eugênio da Silva

@Hender Ruiz , Welcome to the Atlassian Community!

 

Apparently you are using the 'Additional Fields' section for this.

I believe your automation rule will be more secure if you just use the smartvalue of: {{issue.comment.last.body}} directly in the 'Last comment' field in your automation rule. Select the action 'Edit issue' > Select the field 'Last comment' and insert this smartvalue: {{issue.comment.last.body}}. Have you tried this? Why are you using additional fields section?