Auto Populate a field from backlog while creating a bug

Thinesh_nte2tt

Hi all,

I wanted to auto-populate a custom field named scope category when I create,

• subtask under a backlog (below snap of the rule - this works fine ) . In the create screen the value will not be auto populated but after the subtask is created, if I open the subtask this scope category field is there. I am fine with this result.
• But I also want to have the scope field when I create a bug linking it to the backlog. Then want the scope field to be present. But I am not able to achieve this. Find below the rule;

Please help me to achieve the second scenario.

 

Thanks,

Thinesh

Trudy P Claspill

Hello @Thinesh 

In what way, exactly, is the second rule not working? 

You can't use an Automation Rule to populate a field in the Create Issue dialog.

The rule is triggered when the issue is created. The issue is not created until you click the Create Issue button within the Create Issue dialog, after you have filled in the fields. 

The rule that you have written is triggered when a Bug is created, and is trying to Edit the Scope Category field in that same Bug. But your Edit action says "copy the value from the Trigger issue". The Trigger Issue is the Bug you just created. The rule is trying to edit a field and set that field to the value that is already there, based on the logic of your rule.

When the Bug is created, from what issue do you want to get Scope Category?