Stop issues from being edited after "Done"

Question

Hello,

I am looking for a way to stop users from being able to edit or transition issues that have already been marked as done/resolved/canceled.

Any idea how I can achieve this?

I tried to use the jira.issue.editable property in the workflow, and that doesn't seem to work. Any other ideas?

Olga Videc · Answer

The jira.permission.edit doesn't stop you from transitioning the issue it disables the ability to edit the issue. I agree with Joe to limit the transition to a user group like admins or a project role Manager or someone.

Use jira.permission.edit to disable edit and add a user-based condition on the transition. Those who don't match the condition won't see the transition.

BR, Olga

Olga Videc · Answer

Hello @JayJuan Jones

As @Vamsi Kandala mentioned please check that you didn't add the property to the transition, the property needs to be added to the status itself. If this doesn't work try duplicating the workflow and see if the problem replicates.

BR, Olga

JayJuan Jones · Answer

I removed that transition after I posted this and that did the trick. Not sure why that was there in the first place. I'll see how this goes for now, and if I find they're still getting opened, I'll have to look into the resolution reason.