Create linked issue to the original request

Rocky Szeto

As the below automation rules, I'm trying to create a rules that match with the below requirement:

1. Requestors submit a ticket and match it with 2 conditions value.

2. Will create another ticket for another Jira project B.

3. Create a linked issue from the parent ticket to the ticket which created in Jira Project B.

 

Can anyone tell me what I should do for step 3?

Mark Segall

Hi @Rocky Szeto - After your Create a request action, you'll want to do this:

1. Add a Link Issues action action
   1. Set the appropriate link type
   2. In the second drop-down, select Most Recently Created Issue