I need to @ mention a user in a Jira ticket that I'm generating using the python REST API.
The text formatting documentation says you can use
[~username]
to mention a user. However, users created more recently don't have usernames listed on their profiles. I tried using their full name, email address, and email address prefix and none of these worked. With some help I found the following workaround:
Find the profile page of the person you need to @ mention
https://biocarbon.atlassian.net/jira/people/a8adc7fad95e14d740b1edeb
then you can mention them using
[~accountid:a8adc7fad95e14d740b1edeb]
My problem is that this feature isn't mentioned anywhere in the documentation and the process is hacky. Is this syntax fully supported? Is there a preferred way to accomplish this that I should be using instead?
