Push Notification on Whatsapp

Aqilla Shfr

Hi Guys,

I would like to have a push-up notification on the customer's WhatsApp. When the agent changes the ticket status on Jira, the customer will automatically receive a WhatsApp message about the ticket status. Is there any setting or plug-in for it? 

 

Thanks

Vamsi Kandala

Hi @Aqilla Shfr

Welcome to the community.

Please refer to this https://community.atlassian.com/t5/Jira-Service-Management/Jira-Service-Desk-have-integration-with-WhatsApp/qaq-p/1668814 

Hope this helps.

Thanks,
Vamsi