Automatically clone a parent ticket including Subtasks

Mayur Patel_99deky

Trying to automate a Jira ticket

When the ticket is "Done" it automatically clones the parent ticket and subtasks.

But, the subtasks are not cloned on to the new cloned parent ticket.

In other words, I want to Clone a Task with its Subtasks. And when I click on the cloned Task, I want to have the Cloned Subtasks linked in the cloned Task, as in the original Task.

 

Mark Segall

Hi @Mayur Patel and welcome to the community!

On your Clone Issue action, you need to explicitly set the issue type to sub-task.  This will present an option for where you can set the parent.  

In the end, it should look something like this:

• TRIGGER: Issue Transitioned (Done)
• ACTION: Clone Issue
• ACTION: Create Variable
  • varNewParent
    {{createdIssue}}
• BRANCH:  Sub-Tasks
  • ACTION: Clone Issue
    • Issue Type = Sub-Task 
    • Parent = {{varNewParent}}

This should do the trick