Accessing the smart value e-mail from a custom "People" field in an Epic

Andreas Hedlund

Hello,

I've created a custom "People" field in an Epic Issue called "Producer", and I want an e-mail to be sent as soon as a task is moved to the assigned person in that field. Assigning the person works just fine.

 

I've tried accessing the smart-value in the Automations, using:
{{issue.epic.Producer.emailAddress}}

I've also tried ".displayName" and no suffix. However I try, it returns empty.

How can I access that field? {{issue.epic.reporter.emailAdress}} works just fine, so I know it can be done using that particular field, but not the custom field that I want.

I'm using a Team Managed board, if that makes any difference.

 

All the best

Stefan Salzl

Hi @Andreas Hedlund ,

please try the following smart value:

{{issue.Producer.emailAddress}}

 

As your automation rule already starting from an epic (so the context of {{issue}} already is the epic) you would not need to add "epic" additionally.

Best
Stefan