Reassigning Global Admin rights and removing access to a specific user for FREE

Question

Hi!

TL;DR: I'm looking to elevate myself to Global Admin and remove a specific colleague, and ensure that I there is only one copy of this Space.

By way of background, this confluence is being used by an assistant and myself, but it looks like I may need to downsize to no assistant / I want to make sure I am the sole owner of the only repo - ie it's not copied or cloned.

When we started off, this colleague created a Confluence space, which we moved into my space, and we are now updating/maintaining. I believe it's my Space because it references me as a Creator under Settings, and if I navigate to the top right button and click "My Space" it links me to the Space we use. Having said that, the URL continues to refer to the "old space" that was in fact created by my colleague! This explains my goal above, where i want to "ensure" that there is no second "clone" of this Space if/when we remove the other contributor.

The second question is related to *How to remove a contributor* in your Space? If I say "upgrade" it suggests I speak to my space Admin (which I believe I am).

I *worry* I may have misunderstood the difference between Spaces and Sites, and that I actually am operating on a Space within my colleague's SITE that I think is "mine" but in reality this is all still part of the original/old/wrong SITE.

How do I reassign SITE ownership to myself, if that's possible at all? My colleague will agree, as she wants the ultimate owner, ie me, to have access/ownership.

Trudy P Claspill · Answer

each user registration and creation of a space, will implicitly also create a Site and and Organization that sit above the created space.

Incorrect.

A user can be invited to your Site or can request access to and be granted access to your Site.

https://<something>.atlassian.net

Once that user has access to your Site, the user can be granted Product Access to the Confluence product in your Site.

Any number of Spaces can be created within the one Confluence product under your Site, under your Organization.

A Space can be created only within an existing Confluence product, which must already exist under a Site and Organization. Therefore creating a Space does not "also" create a Site and Organization.

Any person can initiate their own Free Confluence instance. If they do that then that would create a new Organization and a new Site which would be entirely separate from your Organization and Site.

JohnSmizz · Answer

Hi!

So thanks to the context provided by you, I think I can communicate a bit more effectively about my situation and my goals.

I want to make sure that the organization admin rights remain with me for the space that we are all currently using. A few confusions arise: Firstly, my current understanding is that if I am using the "Free" plan, each user registration and creation of a space, will implicitly also create a Site and and Organization that sit above the created space.

For my objective of making sure I remain the sole owner of the organization under which the Confluence space operates that we use daily, my assistant set me up as a org admin via admin.atlassian.net, and removed themself. This means that I think I've achieved what I initially set out to do, but understanding the concepts and differences between organizations, sites, products, spaces was key to this, so thank you!

Trudy P Claspill · Answer

This page talks about the levels of permissions specific to the Confluence product:

https://support.atlassian.com/confluence-cloud/docs/what-are-confluence-cloud-permissions-and-restrictions/

This page provides information about managing permissions in Confluence, calling out the differences in the free plan.

https://support.atlassian.com/confluence-cloud/docs/manage-permissions-in-the-free-edition-of-confluence-cloud/

This post talks about the differences between Organization Admins, Site Admins, and Product Admins:

https://community.atlassian.com/t5/Jira-questions/What-is-different-between-org-admin-site-admin-and-product-admin/qaq-p/1707926

Now that you have a better understanding of the hierarchy, can you re-ask your question so that we better understand what you are trying to do?