how to create ticket median api jira with attachments?

Victor Tobon_tv01k3

Hello, community and created tickets through the service desk api with the following json

{
"raiseOnBehalfOf":
"009gato.z@gmail.com"
,
"serviceDeskId": "6",
"requestTypeId": "75",
"requestFieldValues": {
"summary": "1234791733970-01",
"customfield_10253": "This is a test",
"customfield_10176" : {
"id" : "10287"
}
}
}

But I want to add the attachment field with some generic txt, this just to allow me to create the request for the attachment is mandatory.

Slava Dobromyslov

It seems to me this question duplicates https://community.atlassian.com/t5/Jira-questions/Create-servicedesk-customer-request-with-attachment/qaq-p/987352

All attachments should go through the following three-step process.

Even if you look at the history of original service requests created by the native Service Management portal, you'll see that it first creates an issue and right after that adds a comment with an attachment.

First of all, create your issue and save its key or id.

Secondly, upload your file  with /rest/servicedeskapi/servicedesk/{serviceDeskId}/attachTemporaryFile (Docs). And grab the temporaryAttachmentId.

Thirdly, attach the uploaded file to the issue using the issue key or id and temporaryAttachmentId with /rest/servicedeskapi/request/{issueIdOrKey}/attachment (Docs).