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Configure Working Days in Jira Work Management?

Emma Hecht

Hi there,

I've created a company-managed project in Jira Work Management and am automating subtasks to be created when a task is created. These tasks are automatically being scheduled with an automation using business days for start and end dates, something like this:

However, there are some weekdays that I want subtasks to skip — the days our agency is closed for holidays throughout the year.

For instance, this year, we have Friday, 12/23 and Monday, 12/26 off for the holidays. If I have a task that takes 3 days and starts on Thursday, 12/22, I would like it to skip over Friday and Monday and have the task continue throughout Tuesday, 12/27 and be due Wednesday, 12/28. Or if the task would originally be slated to start on Friday, 12/23, with the original automation, it would actually begin on Tuesday, 12/27.

I've seen that you can configure Working Days in Software Projects but I'm not seeing a similar feature in Work Management Projects. Is there such a feature available? And if not, what automation or other feature could I use as a substitute?

Thanks very much in advance!

Accepted answers

Trudy P Claspill

Hello @Emma Hecht

The ability to configure working days is not available for Work Management projects. You can vote on the change request here:

https://jira.atlassian.com/browse/JWMCLOUD-208

I haven't yet come up with a scheme for working around that, but if I think of something I will post back here.

Emma Hecht

@Bill Sheboy / @John Funk — Do either of you have any suggestions on question above (how to implement something similar to Working Days in Jira Work Management)? Thanks!

All comments

Trudy P Claspill

Hello @Emma Hecht

The ability to configure working days is not available for Work Management projects. You can vote on the change request here:

https://jira.atlassian.com/browse/JWMCLOUD-208

I haven't yet come up with a scheme for working around that, but if I think of something I will post back here.

Emma Hecht

That's good to know. Thanks, Trudy! Added my vote there.

Emma Hecht

@Bill Sheboy / @John Funk — Do either of you have any suggestions on question above (how to implement something similar to Working Days in Jira Work Management)? Thanks!

John Funk

Yep - see Trudy's response. :-)

Bill Sheboy

Hi @Emma Hecht

Yes, and...to Trudy and John's information...If you search the community you will find lots of attempts to implement this use case to work in rules. At this time, I believe the only work-arounds are:

use a bunch of if-conditions statements with hard-coded dates
write your own REST API function to do what you need, host it somewhere, and call that from the rule
investigate the marketplace for apps which can create tasks automatically and can handle holidays/non-working days

More info: two limitations which prevent automation for Jira rules from doing this are the built-in date/time functions do not use the customer-defined, non-working days in projects; and, created variables cannot be used in smart value list filtering or functions.

Kind regards,
Bill

Emma Hecht

@Bill Sheboy Thank you! I'm going to work on the REST API with my team — thanks for all of these suggestions!

Alexey_2l8fh5

I find the addition of configure working days to be a much needed feature!

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