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How to add a longer information field

Stefan M_wwwxfs

Hi, I want to add to the application form a field in which there will be a description of a couple of things - what priority to choose in a given situation . Unfortunately, the description under the fields is too short and there is no editing.
Is something like this possible?

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Jack Brickey

Hi @Stefan M ,

I am trying to determine exactly what you are referring to here. You mention "application form field". I am not familiar with that field if indeed you mean that literally. Possibly this is a short text custom field or maybe something else. Some questions for you that may allow me to better assist you...

is this a Company or Team managed project?
Are you an admin such that you can access the configuration of project fields?
can you share a screenshot?

Stefan M_wwwxfs

When setting up a ticket, I need a field to tell the user what option to select in a given situation.
example :
Please select priority : <here priority selection field>.
Below text information
"if something is not working select the highest priority"
"if something else doesn't work select low priority"
etc etc

Jack Brickey

If the field already exists you can simply edit the help text. If it does not exist then create the custom field and edit the help text. You need to have the necessary admin permissions.

Stefan M_wwwxfs

Help text field is too short and I can't properly edit the information I want to provide.

Stefan M_wwwxfs

Any ideas?

Stefan M_wwwxfs

I did not find a solution, maybe the text is too long. I added a shorter description to the priorities themselves
This doesn't solve the whole issue but for now its okay.
Thanks for your help

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