Permission issue with the filters that populate our dashboards

Question

We need to alter the filters that populate some of our dashboards, however it's displaying the following pop up. The owner no longer has access to JSD. Does anyone know how we can edit the original filters?

I welcome any ideas as to how we can modify the originals, if possible.

Patricia Francezi_iDev_ · Accepted Answer

Hi @NTNT

You just need to follow this kb to get that fixed

https://support.atlassian.com/jira-cloud-administration/docs/manage-shared-filters/#Change-the-ownership-of-a-filter

Rilwan Ahmed · Accepted Answer

Hi @NTNT ,

Your jira admin can change the filter ownership to you if its a shared filter and then you can modify it.

Go to Admin settings --> Shared items --> Filters 
Search for the filter and change the owner